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Open Question: i need help with some of these questions, please someone?
1. ***The three major subdivisions of the product decision are
a. selection, definition, and design
b. goods, services, and hybrids
c. strategy, tactics, and operations
d. cost, differentiation, and speed of response
e. legislative, judicial, and executive

1. A
2. B
3. C
4. D
5. E
Save Answer

2. Q. 2
(Points: 6.25)
2. ***Which of the following are likely to influence market opportunities in the auto industry?
a. the development of stronger materials
b. sustained economic growth
c. changing demographics
d. suppliers
e. All of the above may influence market opportunities.

1. A
2. B
3. C
4. D
5. E
Save Answer

3. Q. 11
(Points: 6.25)
11. ***Which of the following typically shows the components, their description, and the quantity of each required to make one unit of a product?
a. an engineering drawing
b. an assembly drawing
c. a bill of material
d. an assembly chart
e. a route sheet

1. A
2. B
3. C
4. D
5. E
Save Answer

4. Q. 12
(Points: 6.25)
12. ***An assembly drawing
a. shows, in schematic form, how the product is assembled
b. shows an exploded view of the product
c. lists the operations, including assembly and inspection, necessary to produce the component with the material specified in the bill of material
d. provides detailed instructions on how to perform a given task
e. describes the dimensions and finish of each component

1. A
2. B
3. C
4. D
5. E
Save Answer

5. Q. 13
(Points: 6.25)
13. ***The work order
a. shows, in schematic form, how the product is assembled
b. lists the operations, including assembly and inspection, necessary to produce the component with the material specified in the bill of material
c. provides detailed instructions on how to perform a given task
d. gives the instruction to make a given quantity of a particular item, usually to a given schedule
e. is used to signal a change in work priorities

1. A
2. B
3. C
4. D
5. E
Save Answer

6. Q. 14
(Points: 6.25)
14. ***Which of the following is not a service design technique used to reduce cost?
a. increasing customer interaction
b. customizing is delayed
c. automation
d. modularizing the product
e. reducing customer interaction

1. A
2. B
3. C
4. D
5. E
Save Answer

7. Q. 15
(Points: 6.25)
15. ***Which of the following moments of truth exemplifies the customer’s standard expectations?
a. Your advisor made you wait, even though you had an appointment.
b. You had to visit more than once to reach your academic advisor.
c. Your advisor was competent, helpful, and understanding.
d. Your advisor failed to keep her appointment with you.
e. Your advisor offered to work with you at your convenience.

1. A
2. B
3. C
4. D
5. E
Save Answer

8. Q. 16
(Points: 6.25)
16 ***Which of the following scenarios illustrates a moment that meets the customer’s expectations?
a. a sales clerk that called you by your name on your second visit to the store
b. an express mail service that guarantees same day delivery
c. a flight attendant that responds shortly after being called
d. a professor that contacts people in several companies to find you a job
e. a sales clerk at the clothing store that asked you to wait for a minute as soon as a wealthy-looking customer entered the store

1. A
2. B
3. C
4. D
5. E
Save Answer

9. Q. 3
(Points: 6.25)
3. ***Which of the following would likely cause a change in market opportunities based upon levels of income and wealth?
a. economic change
b. sociological and demographic change
c. technological change
d. political change
e. legal change

1. A
2. B
3. C
4. D
5. E
Save Answer

10. Q. 4
(Points: 6.25)
4. ***Which of the following helps operations managers direct their efforts toward those items that show the greatest promise?
a. value analysis
b. value engineering
c. financial analysis
d. product-by-value analysis
e. product cost justification

1. A
2. B
3. C
4. D
5. D
Save Answer

11. Q. 5
(Points: 6.25)
5. ***In which stage of the product life cycle should product strategy focus on improved cost control?
a. introduction
b. growth
c. maturity
d. decline
e. none of the above

1. A
2. B
3. C
4. D
Save Answer

12. Q. 6
(Points: 6.25)
6. ***Which of these statements best describes virtual reality technology?
a. It is used to monitor and control a physical process.
b. It is the use of special computer programs to direct and control manufacturing equipment.
c. It is the ability to depict objects in three-dimensional form.
d. It is a visual form of communication in which images substitute for the real thing.
e. none of the above

1. A
2. B
3. C
4. D
5. E
Save Answer

13. Q. 7
(Points: 6.25)
7. ***Quality function deployment (QFD)
a. determines what will satisfy the customer
b. translates customer desires into

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Open Question: What do I do now? (please read)?
So I bought an Xbox 360 3 months ago, and sure enough it broke (I got 2 red flashing lights). I sent it to Microsoft and they send it back 2 weeks later with a message attached. It says “An inspection of your console has revealed that damage excluded from that covered by the Xbox Limited Warranty, has occured.”
Basically, they won’t fix it because something has happened to it that isn’t covered by the warranty
This is ludacrious
I havn’t done anything but put my games into the Xbox and play them. I have not tampered with my console in the slightest bit.
I called the customer service center where I talked to a guy who said he put in a request to the repair center to find out why my console was denied repair. He gave me some sort of reference number and told me to call back in 5 business days.
I’m expecting them to still say that they won’t repair it under warranty.
But I just want my xbox fixed. Right now I’ll pay to have it fixed. I just want a f*cking product that works. I’ve already invested $300+ into it. Now it’s just sitting in my room.
HOW DO I GO ABOUT GETTING THIS THING RUNNING AGAIN?!?!

  read more…

Open Question: does this sound like spam to you, moms?
I am currently posting and answering ads on craigslist about childcare. this is an email i recieved from a mr.dave wilson.

Thanks for your reply, your location works for me as I want you to babysit for my Twins when am there working on the new inspection job which is bringing me to your area,. Note that you are the only sitter am contacting and I want you to put in your best in order to babysit for my Twins boys 4+ years old as am looking to schedule you to care for them during the week Mondays,Tuesdays, Wednesday and Fridays 10:30AM through 4:30PM weekend and Thursdays exclusive as I would be around to take care of them Saturday, Sundays and when I am off at work on Thursdays,what are other information’s you would need to know about them? Let me know as soon as possible so I can reply them and we can start from there.
Please i want the best for my kids ,please treat them as though they were yours, as I want the best resort for them.We could make arrangements for you to babysit them at my place when am gone for the days job if you think that works for you.But I would prefer dropping them off at your place on my way to my job in the morning and pick them up when am coming back say 4:30PM in the evenings.

Look forward to hearing from you.
Best Regards
Dave

I did not reply to any one with twins, and the subject line of the email says YOUR ADVERT ON CRAIGSLIST. nothing about re:your advert on craigslist. now I realize that he could have erased the automatic subject line and put in his own, but i am unsure. This seems somewhat legit because it says nothing about sending ahead a huge check and me sending part back or an assistant to the parent doing the contacts with me like so many other spam emails do.
Like i said, i did not read an ad with care for two twins advertised, but i did post an ad advertising my services and saying that i could not watch children in my home, it would have to be in the parents home because we are living with relatives. Also, this email was in my yahoo inbox not spam folder, and from a legit sounding email. it was dave_wilson1288@yahoo.com. Is this worth pursuing do you think?

  read more…

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